FAQ
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  • How soon can I receive a reply after making an inquiry?

    We attach great importance to every inquiry. We will reply within 12 hours after receiving the quotation.

  • Are you a factory or a trading company?

    We are a direct manufacturer with independent production capabilities. We also have an international sales department to provide a complete service from production to export.

  • Do you support customized production?

    Customized production is our core business. We can develop and manufacture according to the drawings or samples you provide.

  • What is the size of the company and its personnel structure?

    The company currently has over 300 employees, among whom there are about 10 professional technicians.

  • How to ensure product quality?

    We implement full-process quality management. After each process, there is an inspection. The finished products are 100% subject to final inspection in accordance with customer requirements and international standards.

  • What are the payment methods available?

    During the quotation process, the trade terms (such as FOB, CIF, etc.) will be confirmed. For mass production, a 30% advance payment is usually required, and the remaining amount will be paid upon presentation of the copy of the bill of lading. The main payment method accepted is T/T, and L/C can also be negotiated for use.

  • How to arrange the transportation of goods?

    The main mode of transportation is by sea, which is convenient and efficient. If urgent delivery is required, we can also arrange air transportation through the Ningbo or Shanghai airports.

  • Which markets does the product mainly export to?

    Our products are sold worldwide to 30+ countries and regions, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia and Canada, etc.